Cleveland Utilities recognized by APPA as Reliable Public Power Provider

RP3 2023 Henderson, Arrants, Isom, Ector
Cleveland, TN — Cleveland Utilities (CU) has earned a Reliable Public Power Provider (RP3)® designation from the American Public Power Association for providing reliable and safe electric service.

The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Criteria include sound business practices and a utility-wide commitment to safe and reliable delivery of electricity. CU joins 271 public power utilities nationwide that hold the RP3 designation.

“Receiving an RP3 designation is a great honor signifying a utility has demonstrated commitment to industry best practices,” says Troy Adams, Chair of APPA’s RP3 Review Panel and General Manager at Manitowoc Public Utilities, Wisconsin. "And ultimately, the culture developed from this pursuit of excellence and continued improvement through the RP3 program results in measurable value delivered to the local community”

“We couldn’t be prouder to be honored with this designation,” said Tim Henderson, President/CEO of Cleveland Utilities. “This is the culmination of a lot of work from a lot of people who really care about powering our community. But this designation is not a final destination. We are committed to continuing to look for ways to improve our operations and service to our customers.”


Cleveland Utilities is a non-profit public power utility located in Cleveland, TN that provides reliable efficient and safe utilities. It strives to be an organization of the highest quality and meet the evolving utility needs of the community. The organization now serves approximately 33,250 electric customers, 33,740 water customers, and 20,450 wastewater customers. Since 1935, Cleveland Utilities has consistently contributed to the local community and is committed to excellence and professionalism while serving their customers.

The American Public Power Association has offered the RP3 designation for 18 years now. APPA is the voice of not-for-profit, community-owned utilities that power 49 million people in 2,000 towns and cities nationwide. APPA advocates and advises on electricity policy, technology