Cleveland Utilities Announces Changes to Wastewater Residential Sewer Cap Billing Effective July 1, 2026 & Reduction in Pricing for Irrigation Meters Beginning September 1, 2025

June 24, 2025

CU Updating Residential Wastewater Billing Structure in July 2026 and Reducing Cost of Irrigation Meters in 2025

Cleveland Utilities (CU) is announcing an important update for its residential wastewater billing structure effective July 1, 2026. Historically, Cleveland Utilities has implemented a 14-unit cap on wastewater billing during the months of April to November.  Starting next July, CU will eliminate this 14-unit wastewater cap, a change that will directly tie wastewater charges to actual water consumption. This change will create a more equitable and transparent model for CU customers. 


As part of the transition, Cleveland Utilities will also reduce the cost of irrigation meters beginning September 1, 2025. Irrigation meters are often used to measure water that does not flow into the sewer system. For example, lawn or garden use. Previously, irrigation meters were priced at twice the rate of standard residential water meters. Moving forward, their pricing will match that of a standard residential water meter, making it more affordable to install an irrigation meter and potentially save on wastewater charges. CU encourages customers to monitor their water usage and assess whether the installation of an irrigation meter would be beneficial for their household.


Cleveland Utilities will focus on educating customers about these changes. The goal is to provide ample time to determine if installing an irrigation meter will be advantageous for their water and sewer budgets. This educational effort is aimed at ensuring a smooth transition for all customers.


Additionally, CU has a breakeven calculator on its website. This calculator is designed to help residential customers with sewer service estimate how long it may take to recover the cost of installing a dedicated irrigation meter at their property. This calculator can be accessed at https://www.clevelandutilities.com/residential-irrigation-calculator.
 

For more information, customers are encouraged to contact Cleveland Utilities Call Center at (423) 472-4521. An informative campaign will provide ongoing updates prior to implementation. 



By Amy Ensley January 8, 2026
Cleveland, Tenn.- December 22, 2025 — The Tennessee Valley Authority (TVA) and Cleveland Utilities are proud to announce a significant energy efficiency milestone at the Horizon Square Preservation Apartment Complex. This is a multi-family complex located on Georgetown Road NW. In recognition of the property’s commitment to reducing energy use and improving resident comfort, TVA and Cleveland Utilities are awarding a $31,500 rebate following the replacement of 63 HVAC systems at the complex. Horizon Square Apartments is now recognized as the largest residential multi-family energy efficiency project completed in the TVA service territory to date. DynaMech Heating, Cooling, Electrical & Plumbing completed the project. The HVAC upgrade is expected to deliver substantial energy savings, with an estimated 46,256 kilowatt-hours (kWh) of gross energy savings in the first year alone. This rebate underscores TVA and Cleveland Utilities’ shared commitment to advancing energy efficiency across the region—helping property owners lower operating costs while providing residents with a more comfortable and sustainable living environment. “We are proud to support projects like Horizon Square Preservation that not only enhance the quality of life for residents but also contribute to a more sustainable future,” said Dan Pratt, TVA Senior Vice President of Customer & Stakeholder Relations. “This collaboration showcases our commitment to energy efficiency and highlights the substantial savings we can achieve together.” We are proud to partner with TVA to award this rebate to our customer and recognize their commitment to energy efficiency,” said Tim O. Henderson, President/CEO of Cleveland Utilities. “Projects like this deliver meaningful energy and cost savings that will benefit both the property and its residents for years to come.” DynaMech, the contractor responsible for the HVAC installations, played a critical role in the success of the project. Their technical expertise and dedication to quality ensured that the upgrades were completed efficiently and to a high standard. “We are excited to see the positive impact of our work at Horizon Square,” said Austin Blanchard, Owner. “This project reflects our dedication to delivering energy-efficient solutions that benefit both property owners and residents.”  Horizon Square Apartments’ investment in energy efficiency demonstrates a strong commitment to sustainability in the Cleveland community. The successful partnership between TVA, Cleveland Utilities, contractors and property owners highlight what can be accomplished when organizations work together to support energy-saving initiatives that promote long-term environmental and economic benefits. About Tennessee Valley Authority (TVA) The Tennessee Valley Authority is the nation’s largest public power supplier, delivering energy to more than 10 million people across seven southeastern states. TVA has one of the most diverse energy systems – including nuclear, hydro, coal, gas, solar and advanced technologies. TVA is making significant investments in its power system toward new generation and transmission. TVA is a corporate agency of the United States, receiving no taxpayer funding, deriving virtually all of its revenues from sales of electricity. TVA maintains some of the lowest energy costs and highest reliability in the nation. TVA’s residential rates are lower than those paid by 80% of customers of the top 100 U.S. utilities, and its industrial rates are lower than those paid by over 90% of customers of the top 100 U.S. utilities. In addition, TVA provides flood control, navigation, and land management for the Tennessee River system, and assists local power companies and state and local governments with economic development and job creation. Learn more at tva.com. About Cleveland Utilities Cleveland Utilities is a multi-service utility company in Cleveland, Tennessee providing electric, water, wastewater and fiber services. It strives to be an organization of the highest quality and meet the evolving utility needs of the community. Since 1939, Cleveland Utilities has consistently contributed to the local community and is committed to excellence and professionalism while serving their customers. About DynaMech HVAC, Electrical, and Plumbing service company based in Cleveland, TN and serving the surrounding area. Visit https://calldynamech.com to learn more.
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