Fiber Construction Work

August 28, 2024

The word is out! We are building fiber in our community, and cannot wait to get you connected!


Cleveland Utilities (CU) contract construction crews are actively constructing its brand new state-of-the-art fiber optic network. We are excited to share the benefits of our advanced fiber network with you: fast download and upload speeds, generous bandwidth, and reliability of fiber direct to your home. The complete fiber buildout will take an estimated eighteen months before all our electric customers will have access to these services. Despite the wait and occasional inconveniences over the coming months, we are proud to be able to bring you another option and access to the fastest, most reliable internet in our area.


The construction stage is focused on building the network by either burying fiber optic cable in the ground or hanging aerial lines (depending on the design of the network and how existing utility lines are installed).


What to Expect
Overhead Construction

The fiber network will be connected to our existing utility poles and consist of hanging aerial lines from pole to pole. Overhead work does not require any digging.


Underground Construction

The underground construction process will include digging, trenching, and boring activities to install the fiber. We will be utilizing specialized equipment and adhering to industry best practices to minimize disruptions and complete the work as efficiently as possible.


Our goal is to minimize any inconvenience to you. Once the work is finished, CU and our contractor will repair any damage and ensure that any affected customer property is properly restored.

During Construction

After Property Restoration

We appreciate your patience and cooperation during this construction phase as we work to bring high-speed internet and telephone services to our customers and enhance electric reliability through our innovative fiber optic network. with CUA's fiber, your family can be more productive, enjoy pristine streaming picture quality for TV and movies, distortion-free video calling, riveting online gaming, and all of the other online activities that have become a part of your life.


Questions?

Call us anytime at (423) 472-4521. Our representatives are always happy to take your call. You can pre-register and check availability to see when you will have access to fiber services at your address.

By Amy Ensley January 8, 2026
Cleveland, Tenn.- December 22, 2025 — The Tennessee Valley Authority (TVA) and Cleveland Utilities are proud to announce a significant energy efficiency milestone at the Horizon Square Preservation Apartment Complex. This is a multi-family complex located on Georgetown Road NW. In recognition of the property’s commitment to reducing energy use and improving resident comfort, TVA and Cleveland Utilities are awarding a $31,500 rebate following the replacement of 63 HVAC systems at the complex. Horizon Square Apartments is now recognized as the largest residential multi-family energy efficiency project completed in the TVA service territory to date. DynaMech Heating, Cooling, Electrical & Plumbing completed the project. The HVAC upgrade is expected to deliver substantial energy savings, with an estimated 46,256 kilowatt-hours (kWh) of gross energy savings in the first year alone. This rebate underscores TVA and Cleveland Utilities’ shared commitment to advancing energy efficiency across the region—helping property owners lower operating costs while providing residents with a more comfortable and sustainable living environment. “We are proud to support projects like Horizon Square Preservation that not only enhance the quality of life for residents but also contribute to a more sustainable future,” said Dan Pratt, TVA Senior Vice President of Customer & Stakeholder Relations. “This collaboration showcases our commitment to energy efficiency and highlights the substantial savings we can achieve together.” We are proud to partner with TVA to award this rebate to our customer and recognize their commitment to energy efficiency,” said Tim O. Henderson, President/CEO of Cleveland Utilities. “Projects like this deliver meaningful energy and cost savings that will benefit both the property and its residents for years to come.” DynaMech, the contractor responsible for the HVAC installations, played a critical role in the success of the project. Their technical expertise and dedication to quality ensured that the upgrades were completed efficiently and to a high standard. “We are excited to see the positive impact of our work at Horizon Square,” said Austin Blanchard, Owner. “This project reflects our dedication to delivering energy-efficient solutions that benefit both property owners and residents.”  Horizon Square Apartments’ investment in energy efficiency demonstrates a strong commitment to sustainability in the Cleveland community. The successful partnership between TVA, Cleveland Utilities, contractors and property owners highlight what can be accomplished when organizations work together to support energy-saving initiatives that promote long-term environmental and economic benefits. About Tennessee Valley Authority (TVA) The Tennessee Valley Authority is the nation’s largest public power supplier, delivering energy to more than 10 million people across seven southeastern states. TVA has one of the most diverse energy systems – including nuclear, hydro, coal, gas, solar and advanced technologies. TVA is making significant investments in its power system toward new generation and transmission. TVA is a corporate agency of the United States, receiving no taxpayer funding, deriving virtually all of its revenues from sales of electricity. TVA maintains some of the lowest energy costs and highest reliability in the nation. TVA’s residential rates are lower than those paid by 80% of customers of the top 100 U.S. utilities, and its industrial rates are lower than those paid by over 90% of customers of the top 100 U.S. utilities. In addition, TVA provides flood control, navigation, and land management for the Tennessee River system, and assists local power companies and state and local governments with economic development and job creation. Learn more at tva.com. About Cleveland Utilities Cleveland Utilities is a multi-service utility company in Cleveland, Tennessee providing electric, water, wastewater and fiber services. It strives to be an organization of the highest quality and meet the evolving utility needs of the community. Since 1939, Cleveland Utilities has consistently contributed to the local community and is committed to excellence and professionalism while serving their customers. About DynaMech HVAC, Electrical, and Plumbing service company based in Cleveland, TN and serving the surrounding area. Visit https://calldynamech.com to learn more.
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