Cleveland Utilities Announces Launch of New Fiber Telephone Service for Home and Business

November 26, 2025

Cleveland Utilities Launches New Fiber Telephone Services

[Cleveland, TN] — [November 25, 2025] — Cleveland Utilities (CU) is proud to announce the launch of its new fiber-based telephone services. Residential and commercial customers can expect exceptional call clarity, reliability, and performance. Powered by the area’s only 100% fiber-optic network, CU’s new fiber phone services mark a significant step forward in providing next-generation communication solutions to the community of Cleveland.

 

The following service options are currently available:

  • Residential Fiber Telephone Service — $24.99 Per Month

     One additional residential line can be added for $19.99

  • Commercial Fiber Telephone Service — $29.99 Per Month

     Up to nine additional commercial lines can be added for $19.99 each

 

CU’s telephone services include a full suite of calling features and unlimited nationwide long distance. Enjoy crystal-clear voice quality and exceptional reliability, all supported by the power of our fiber network.

 

Future-Ready Expansions

CU will also be providing commercial hosted phone services  in the near future   —ideal for organizations seeking robust communication systems with advanced features.

 

A Commitment to Community Connectivity

“Our mission has always been to deliver reliable, modern infrastructure that strengthens our community,” said Tim O. Henderson, President/CEO. “With the launch of fiber telephone services, we’re giving residents and businesses the tools they need to stay connected with unmatched clarity and dependability.”

 

Customers interested in learning more or getting signed up can visit fiber.clevelandutilities.com or contact our customer service team at (423) 472-4521.

By Amy Ensley January 8, 2026
Cleveland, Tenn.- December 22, 2025 — The Tennessee Valley Authority (TVA) and Cleveland Utilities are proud to announce a significant energy efficiency milestone at the Horizon Square Preservation Apartment Complex. This is a multi-family complex located on Georgetown Road NW. In recognition of the property’s commitment to reducing energy use and improving resident comfort, TVA and Cleveland Utilities are awarding a $31,500 rebate following the replacement of 63 HVAC systems at the complex. Horizon Square Apartments is now recognized as the largest residential multi-family energy efficiency project completed in the TVA service territory to date. DynaMech Heating, Cooling, Electrical & Plumbing completed the project. The HVAC upgrade is expected to deliver substantial energy savings, with an estimated 46,256 kilowatt-hours (kWh) of gross energy savings in the first year alone. This rebate underscores TVA and Cleveland Utilities’ shared commitment to advancing energy efficiency across the region—helping property owners lower operating costs while providing residents with a more comfortable and sustainable living environment. “We are proud to support projects like Horizon Square Preservation that not only enhance the quality of life for residents but also contribute to a more sustainable future,” said Dan Pratt, TVA Senior Vice President of Customer & Stakeholder Relations. “This collaboration showcases our commitment to energy efficiency and highlights the substantial savings we can achieve together.” We are proud to partner with TVA to award this rebate to our customer and recognize their commitment to energy efficiency,” said Tim O. Henderson, President/CEO of Cleveland Utilities. “Projects like this deliver meaningful energy and cost savings that will benefit both the property and its residents for years to come.” DynaMech, the contractor responsible for the HVAC installations, played a critical role in the success of the project. Their technical expertise and dedication to quality ensured that the upgrades were completed efficiently and to a high standard. “We are excited to see the positive impact of our work at Horizon Square,” said Austin Blanchard, Owner. “This project reflects our dedication to delivering energy-efficient solutions that benefit both property owners and residents.”  Horizon Square Apartments’ investment in energy efficiency demonstrates a strong commitment to sustainability in the Cleveland community. The successful partnership between TVA, Cleveland Utilities, contractors and property owners highlight what can be accomplished when organizations work together to support energy-saving initiatives that promote long-term environmental and economic benefits. About Tennessee Valley Authority (TVA) The Tennessee Valley Authority is the nation’s largest public power supplier, delivering energy to more than 10 million people across seven southeastern states. TVA has one of the most diverse energy systems – including nuclear, hydro, coal, gas, solar and advanced technologies. TVA is making significant investments in its power system toward new generation and transmission. TVA is a corporate agency of the United States, receiving no taxpayer funding, deriving virtually all of its revenues from sales of electricity. TVA maintains some of the lowest energy costs and highest reliability in the nation. TVA’s residential rates are lower than those paid by 80% of customers of the top 100 U.S. utilities, and its industrial rates are lower than those paid by over 90% of customers of the top 100 U.S. utilities. In addition, TVA provides flood control, navigation, and land management for the Tennessee River system, and assists local power companies and state and local governments with economic development and job creation. Learn more at tva.com. About Cleveland Utilities Cleveland Utilities is a multi-service utility company in Cleveland, Tennessee providing electric, water, wastewater and fiber services. It strives to be an organization of the highest quality and meet the evolving utility needs of the community. Since 1939, Cleveland Utilities has consistently contributed to the local community and is committed to excellence and professionalism while serving their customers. About DynaMech HVAC, Electrical, and Plumbing service company based in Cleveland, TN and serving the surrounding area. Visit https://calldynamech.com to learn more.
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