The Nixle Emergency Alert Service allows Cleveland Utilities to send important outage and utility information to subscribers instantly via cell phone text message and/or email.
Messages may include electric and/or water outage information and other warnings, as well as relevant utility information related to the Cleveland Utilities electric and water systems.
The service is reliable and free for our customers to use.
Subscribers are able to select which local agencies they want to receive information from and they can also choose the way in which alerts are received, whether it is by email, text message, or over the web.
There is no spam and no hidden costs associated with the standard service. Standard text messaging rates do apply.
Nixle builds on the foundations of other public-to-public communication services, such as Twitter, Facebook, and MySpace, but adds a key component: security. When subscribers receive information from our agency via Nixle, they know it can be trusted.
Residents of Cleveland and Bradley County and those in neighboring communities can immediately begin receiving pertinent information via text message, email, and web by registering below or texting UTIL to 888777.